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Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to deve...
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Contents
Importance of Accepting Feedback (2:41) -- Negative Reactions to Criticism (5:00) -- Emotional Responses to Critical Situations (2:25) -- Model for Giving Criticism (1:13) -- Three Types of Criticism (2:54) -- Effective Responses to Valid Criticis...
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