You are requesting that your library account password be reset. After you submit this request, we will email you a link that you can use to set a new password for your account.
In order for this to be successful, you must provide either a valid library card number or a valid library username, and we must have a valid email address on file for your account.
I want doctors! I'm gonna kill doctors! I want white coats! In 1993, gunman Damacio Torres shot up the Los Angeles County-USC Healthcare emergency room and took two hostages. Using the Torres case as a springboard, this program explains the tricky...
Read more
Contents
Los Angeles Hospital Under Seige (4:45) -- Avoiding Escalating Violence (2:53) -- Active Listening and Emotion Labeling (3:21) -- The Hostage as Negotiating Tool (3:02) -- The Danger of Role Lock (3:29) -- Paranoia Can Lead to Violence (3:30) -- R...
Read more