text A good apology : four steps to make things right
- Summary
- "Dr. Molly Howes uses her own experiences with patients at her practice to exemplify the importance of a proper apology, and how we can all hone our technique. Learn how to craft an effective apology with this four-step model: 1. Listen to and emp... Read more
- Format
- text
- Description
- xvi, 267 pages ; 24 cm
- Publisher
- Grand Central Publishing 2020
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 158.2 HOW in Adult Non-fiction | Available |
| Library | Location | Status |
|---|---|---|
| TADL-WOOD | 158.2 HOW in Adult Non-fiction | Available |
Available Copies
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 158.2 HOW in Adult Non-fiction | Available |
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