Dirksen, Julie

Summary: "If you've ever fallen asleep over a boring lecture or fast-forwarded through a tedious elearning exercise, you know that creating a great learning experience is harder than it seems. And many of us are teaching, even when it's not in our job description - maybe you have to give a presentation, write documentation, or help your audience understand your product or service. Often you know a lot...

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Publisher / Publication Date: New Riders 2016

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