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Gates, Robert Michael

Summary: Across the realms of civic and private enterprise alike, bureaucracies vitally impact our security, freedoms, and everyday life. With so much at stake, competence, efficiency, and fiscal prudence are essential, yet Americans know these institutions fall short. Many despair that they are too big and too hard to reform. Robert Gates disagrees. Having led change successfully at three monumental...

Format: text

Publisher / Publication Date: Alfred A. Knopf 2016

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 352 GAT

Krames, Jeffrey A.

Contents: The exceptional seven and the traits that defined them -- Place the customer at the epicenter of the business model : Michael Dell and the art of the customer -- Create an authentic learning organization : how Jack Welch converts learning into results -- Focus on solutions : Lou Gerstner on creating a customer-obsessed IBM -- Prepare the organization for drastic change : Andy Grove on strategic...

Format: text

Publisher / Publication Date: McGraw-Hill 2003

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 658.4 KRA

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