Blanchard, Kenneth H.
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Publisher / Publication Date: 2013
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Place a hold to request this item.Blanchard, Kenneth H.
Summary: ""Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."" "This, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary new business book that will help everyone, in...
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Publisher / Publication Date: Morrow 1993
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1 available in Adult Non-fiction, Call number: 658.812 BLABlanchard, Kenneth H.
Summary: A business parable on effective leadership shows the contrasting leadership methods of one manager who is shortsighted, coercive, and obsessed with immediate results, and another manager who supports and works with his team.
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Publisher / Publication Date: Free Press 2003
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1 available in Adult Non-fiction, Call number: 658.4092 BLABlanchard, Kenneth H.
Summary: The essential tools for turning any group of individuals--from a small unit to a large corporation--into a winning team.
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Publisher / Publication Date: Morrow 2001
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1 available in Adult Non-fiction, Call number: 658.402 HIGBlanchard, Kenneth H.
Summary: Cites a prevalence of failed change-based initiatives in organizations throughout the world, sharing a detective-style parable that offers insight into how resistance to change is compromising the implementation of positive agendas.
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Publisher / Publication Date: William Morrow 2009
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1 available in Adult Non-fiction, Call number: 658.4 BLABlanchard, Kenneth H.
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Publisher / Publication Date: Morrow 1998
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1 available in Adult Non-fiction, Call number: 658.314 BLABlanchard, Kenneth H.
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Publisher / Publication Date: Berrett-Koehler Publishers 1997
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1 available in Adult Non-fiction, Call number: 658.4 BLABlanchard, Kenneth H.
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Publisher / Publication Date: William Morrow 2003
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1 available in Adult Non-fiction, Call number: 158.2 BLABlanchard, Kenneth H.
Summary: For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed "The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its employees."The One Minute...
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Publisher / Publication Date: Morrow 1982
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Place a hold to request this item.Blanchard, Kenneth H.
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Publisher / Publication Date: Berrett-Koehler Publishers 2004