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Stephens, Michael T.

Summary: A search for "librarians and empathy" won't get many hits, but empathy is key in collaboration among cross-cultural partners in a technological environment. Stephens believes that in order to create institutions that expand minds and craft futures-- especially in a time of falling budgets and rising use-- libraries must not be just hyperlinking establishments, but must also engage with the...

Format: text

Publisher / Publication Date: ALA Editions, an imprint of the American Library Association 2016

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 020.23 STE

Gross, Valerie J.

Summary: "This book describes a groundbreaking concept that enables public libraries--and librarians--to become indispensible by following a "Three Pillars" educational approach, and by replacing traditional terms with powerful, intuitive, value-enhanced terminology that everyone understands"--

Format: text

Publisher / Publication Date: Libraries Unlimited 2013

Copies Available at Woodmere

1 available in Administration Reference, Call number: ADM 020 GRO

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