Summary: Last year's Spring Fling at Jefferson High School was a total disaster-and this year's student committee doesn't want it to happen again! But can the group put aside the past and work together constructively to create a successful dance? This video uses scenario analysis to model four key conflict resolution strategies: taking the person out of the problem; focusing on issues, not egos; being...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

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