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Summary: Effective communication with elderly people living in residential care is key to the delivery of high-quality treatment that not only meets the physical needs of patients, but also their mental, emotional, social, and spiritual needs. This program examines the basic elements of communication and how they can be adapted to older people who are living with hearing, vision, speech, and cognitive...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2009

View online at AVOD

Summary: Effective employee communication is vitally important in every area of health service delivery and care. This program, filmed with a focus on the aged-care environment, covers verbal and nonverbal communication, formal and informal communication, conflict resolution and negotiation, and staff-to-staff and staff-to-management communication. A valuable training and professional development resource.

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2009

View online at AVOD

Summary: This video provides a comprehensive look at the field of health technicians and technologists. These jobs deal with diagnosing and treating illnesses using computers, machinery, and other tools. Viewers learn about a typical day on the job, the type of training and certification needed, and how to earn these qualifications. We see dental technicians and hygienists, dental laboratory...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

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