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Summary: Students who've had a hard time with term papers and essay questions may be shocked to learn how much their postgraduation world revolves around writing. This program shows how effective written communication is possible for anyone, even those who struggle to complete a simple fax or e-mail. Methods for improvement include gauging the needs of the reader, keeping prose short and simple,...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: Does giving a typical business presentation put a person in mortal danger? Of course not, but statistics suggest that many people dread public speaking more than they fear death. This program shows students ways to overcome that kind of paralysis and transform it into positive energy. These include thorough preparation (from learning the wants and needs of the audience to scoping out the...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: Discusses the serious issues of professional etiquette in a comical fashion that will both entertain and instruct students and employees in the vital areas of etiquette and protocol. Prepares students for many different situations where a knowledge of professional etiquette will be essential. Includes inter-office etiquette, meeting protocol, introductions, dining etiquette, travel, and...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Summary: Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feelings, and learn from the situation. Using live-action video, the CD-ROM program guides the user...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Summary: The relationship between supervisors and support staff members can often run off the smooth road of productivity. The major reason for problems between supervisors and staff is a lack of effective, open communication. This program is a dramatization of one employee's problems with his supervisor. The information he receives from the company's personnel manager gets him on track with how to cope...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Summary: Highlighting the idea that a major part of good communication is good listening, this program enables students to improve their listening skills and absorb valuable information. The video identifies the best methods for giving coworkers the attention they deserve and provides eight simple tips that viewers can use to sharpen concentration. These include learning to focus, taking proper notes,...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

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